Friday 5 July 2013

We want to provide value for money products for travellers, says Emirates boss

Manoj Gopi Nair, regional manager, West Africa, Emirates Airlines has said that it will continue to offer Nigerians travellers value for money products and services apart from providing opportunities that will ensure seamless connections through the airline.
Nair, who confirmed that Nigeria is an important market to the Dubai-based airline, added that its partnership with airlines like Arik Air was to further enhanced travellers’ experience from Lagos.
“Key focus area for us is about what our customers wants; ease of transactions. We want to make it easy for them to be with us, give them a value for their money with good product and services. We want to make sure our customers connect well to the network that we have got as well as making sure that our vast network is connected to Nigeria with the aim of giving Nigerian passengers a seamless travel experience.
‘’From my side, what we have started looking at is the ease of doing transactions in Nigeria. We are looking at various options through which we can make international connection through interconnectivity while working with a Nigerian partner like Arik Air to make things easier particularly from the Lagos Airport.
“We see Nigeria as a hub and those are the areas we are looking at and making key collaboration with viable stakeholders in the industry; we want to ensure smooth connections to the vast network of the airline in the East, West and even in the South-East Asia with a great value for their money,” he said.

 Article accredited to: Businessday

$4tr airlines expansion capital hinged on improved returns for investors

Unless airlines find ways to improve returns for investors, it may prove difficult to attract the projected $4 trillion of capital needed to serve the expansion in connectivity over the next two decades, experts have said.
The concern came in a study supported by analysis from McKinsey & Company, a company under the International Air Transport Association (IATA) on ‘Profitability and the Air Transport Value Chain’, which shows that returns on capital invested in airlines have improved in recent years, but are still far below what investors would normally expect to earn.
“The airline industry has created tremendous value for its customers and the wider economies we serve. Aviation supports some 57 million jobs globally and we make possible $2.2 trillion worth of economic activity. By value, over 35 percent of the goods traded internationally are transported by air.
“But in the 2004-2011 period, investors would have earned $17 billion more annually by taking their capital and investing it in bonds and equities of similar risk. Unless we find ways to improve returns for our investors it may prove difficult to attract the $4-5 trillion of capital we need to serve the expansion in connectivity over the next two decades, the vast majority of which will support the growth of developing economies,” Tony Tyler, IATA director general said.
During the 2004-2011 period, the report of the study shows that returns on capital invested in the airline industry worldwide averaged 4.1 percent, which is an improvement on the average of 3.8 percent generated in the previous business cycle over 1996-2004.
“However, this is nowhere near the average cost of capital of 7.5 percent which represents the return on capital that investors would expect to earn by investing in assets of similar risk outside the airline industry. While some airlines have consistently created value for equity investors, these are few in number.
“On average industry returns were just sufficient for the industry to service its debt, with nothing left to reward equity investors for risking their capital.
The study shows that over the past 40 years, virtually all industries have generated higher returns on invested capital (ROIC) than the airline industry. Moreover, airlines are the least profitable segment of the air transport value chain while other segments consistently generate good returns for their investors.
It noted that the biggest cost for airlines today is fuel and companies in this sector benefited from an estimated $16-48 billion of their annual net profits generated by air transport.
The most profitable part of the rest of the value chain is in distribution, with the computer reservation systems businesses of the three global distribution system companies generating an average ROIC of 20 percent, followed by freight forwarders with an ROIC of 15 percent.
“However, high profits and inefficient costs in the value chain are only part of the explanation for persistently poor airline profitability. In fact, over the past 40 years, the airline industry has more than halved the cost of air transport in real terms, owing to better fuel efficiency, asset utilisation and input productivity.
“Yet these efficiency gains have ended up in lower air transport yields rather than improved investor returns. That has created tremendous value for customers and the wider economy, but has left equity investors in the airline industry unrewarded,” he lamented.
The study also shows this aspect of the airlines’ performance lies more in the industry’s highly fragmented and unconsolidated structure and the nature of competition, rather than in the supply chain.
“More effective partnerships are required among stakeholders in the air transport industry, efficiency gains are a win-win for all concerned. We have seen that with the adoption of 100 percent e-ticketing and the introduction of global self-service standards.
“Not only did partners in the industry benefit, but consumers gained great value through more efficient and convenient processes. This study points to the active collaboration needed to find even more such solutions,” said Tyler.
An agenda for governments is also outlined in the study. According to McKinsey & Company, ‘smart regulation is needed from governments around the world in order to maximise the economic benefits of connectivity—jobs and growth.
“Unfortunately, high taxation and poorly designed regulation in many jurisdictions make it difficult for airlines to develop connectivity, on top of the cost issues, airlines also face a hyper fragmented industry structure owing to government policies that discourage cross-border consolidation.
 Article accredited to: Businessday

Monday 1 July 2013

NCAA to recertify domestic airlines’ AOCs, says new policy not threat to agency’s autonomy

The Nigerian Civil Aviation Authority (NCAA) is to embark on recertification of domestic airlines’ Air Operators Certificate (AOC) that have been issued before 1999.
Joyce Nkemakolam, acting director general of the NCAA who also said the new Aviation Policy has not threatened the autonomy of the agency, explained that for safety reasons, all AOCs issued about 14 years ago will need recertification.
“I also want to clear the air on the allusion that AOC takes a long time to be issued. I don’t agree with this. Our experience is that some intending operators will come and we tell them, ‘Please go and provide so and so.’ Some will go and will not come back in a long time and probably due to financial constraints.”
Nkemakolam explained that what was enshrined in the new policy has been in operation for sometimes adding that the agency remained a parastatal under the supervision of the aviation ministry.
He explained that grounding of airline can be avoided if operators adhered strictly to the regulatory requirements and rules guiding the airline operations without violations.
“If there is no violation or flouting of these regulations of course, there will be no sanction. We want to eradicate the culture of impunity which some operators have penchant of taking liberty of. This has got to stop.”
He said the agency was planning to invite all operators and resensitise them on adherence to regulations guiding their operations.
On private jets ownership, Nkemakolam explained that there were limitations and restrictions to the use of private jets for leisure adding that anybody flying with friends should be captured in their insurance policy.
“If you have a third party insurance policy you can fly with them. However, if you don’t, you are working outside the realm of your license. You must make sure that those you intend to carry are covered.”
On Aviation Revenue Automation Programme, he admitted that there was a high level of compliance adding that a meeting has been held between the NCAA and International Air Transport Association (IATA) on the process to collect the cargo taxes under the automation regime.


Article accredited to: Businessday