Thursday, 13 June 2013

Arik Air introduces online check-in services for travellers

Arik Air, West Africa and Central Africa’s leading airline, has introduced a new online check-in service to further boost its passenger experience. The service is aimed at customers who want a streamlined travel experience by reducing queuing times at the airport, especially for those travelling without check-in baggage. The new service is designed to provide customers with the ability to check-in from 24 hours to 3 hours before their flights, select their seats and print a boarding pass. Passengers with baggage to check-in can still check-in online and proceed to the check-in counters at the airport for baggage drop and standard security checks. The service has been introduced in Arik Air’s international locations- Johannesburg, London and New York- as well as the key domestic locations of Lagos, Abuja and Port Harcourt, with full network coverage of domestic and regional locations to be progressively rolled out in the coming months. Guests should visit www.aikair.com for full details of the online check-in service.
The addition of an online check-in service is part of a raft of online initiatives that Arik Air is introducing to enhance its online offering and customer experience. Commenting on the service, Chris Ndulue, Arik Air’s managing director/executive vice president, said “We believe that the addition of the online check-in service will offer greater flexibility for our guests and is just one in a long line of upgrades to our technology offering we will be releasing over the coming months.
“As the number one airline in Nigeria we have an obligation to our guests to ensure we utilise all forms of technology to improve our customer experience.”
Arik Air (www.airkair.com) is Nigeria and West Africa’s largest airline and operates mainly from two hubs at Murtala Mohammed Airport Lagos and Nnamdi Azikiwe International Airport Abuja.
It operates a fleet of 23 state-of-the art regional, medium haul and long haul aircraft including two Airbus A340-500 making the airline the first operator of the wide bodied aircraft in Africa.
The airline currently serves 20 destinations across Nigeria as well as Accra (Ghana), Banjul (Gambia), Dakar (Senegal), Freetown (Sierra Leone), Monrovia (Liberia),and Douala (Cameroon), Luanda (Angola), Kinshasa (Congo Democratic Republic), London Heathrow (UK), Johannesburg (South Africa) and New York JFK (USA).

Article Accerdited to: Businessday

Sunday, 9 June 2013

“COAL CITY TOURS 2013”


TOURS TO EZEAGU TOURIST COMPLEX, AWHUM WATER FALL/CAVE AND NGWO PINE FOREST, CAVE AND WATER FALL
Departure: Enugu State Tourism Board Complex (1A Rangers Avenue Hotel Presidential Complex Independence Lay-out) at 0900 prompt
Return: Enugu State Tourism Board Complex (1A Rangers Avenue Hotel Presidential Complex Independence Lay-out) at 1800 hours.
TOTAL PACKAGE INCLUDES:
  • Transportation in air conditioned bus
  • Entry into Attractions
  • Full Board Feeding(Breakfast, Lunch and Dinner)
  • Accommodation
  • Security
  • Tour Guide
  • Entertainment on the last tour day by the state cultural troupe at Richcrest Hotel, Enugu
 (Other visits around the state are available on request)
Tour Dates: 18-20th July, 1-3rd August 2013
Day 1
Ezeagu Tourist Complex 
Leaving from Enugu state Tourism Board Complex making our way through Independence Layout then past Army Barracks to the Enugu-Onitsha Expressway and south to Ezeagu
     The complex is located at the south central pan of the State. It is made up of a waterfall, a three kilometer cave, natural spring and a lake. The complex has a unique beautification due to its natural setting.                 
Day 2
Awhum Waterfall and Cave
Enugu state Tourism Board Complex making our way through Bisalla Road Independence Layout, past Army Barracks to the Enugu-Onitsha Expressway then to 9th mile Corner, then precede to Awhum.
    Awhum waterfall is situated at Amaugwe village of Awhum town in Udi Local Government Area.  The waterfall is as a result of massive outcrop of granite rock with water cascading over the top forming a stream. A section of the fall is warm through the season. The fall is 30 meters high and is located close to Awhum Monastery. The water is said to be curative (have healing power) and capable of dispelling evil or satanic forces if and wherever sprinkled. It takes about 45 minutes’ walk from the parking spot to the fall.
Day 3
Ngwo Pine Forest, Cave and Waterfall
Enugu State Tourism Board Complex through Ebeano tunnel to Polo Park Shopping Mall then through to New Market, then to Millken Hill, through Ngwo.
    The trek to the Ngwo Cave requires navigating your way through the large cluster of trees at the beautiful Ngwo Pine Forest, sharp twists and turns along the stone-paved track, as the route slants downward. The valley floor is tiled by a gently flowing stream of limpid spring waters. A barefooted trek upstream in the water leads into a dark cleft at the end of the valley. A narrow but high opening leads into the crevice and the loud splashing of the waters of the raging crystal clear waters announces your arrival.
                                                              Cost:
Single Day Tour:  N10, 000 per person
3-day Tour package: N27, 000 per person

To book your Coal City Tour contact:
Enugu State Tourism Board (1A Hotel Presidential Complex Independence Lay out)
Jands Travel Network
MaureenGeorge Concept Limited
51 Ijaiye Road, Ogba, Ikeja Lagos
Contact numbers: 08182229283, 08063502100, 08037423791, 08067446755, 08096442048,
All Payment Should be Made toEcobank - Jands Enterprises Account Number: 1191087213
Every Tourist will be expected to produce a proof of payment for the Tour

Coal City Tours 2013 Enugu State Tourism Board

Upcoming- Coal City Tours 2013 Enugu State Tourism Board

Friday, 7 June 2013

Aircraft financing: Manufacturers should establish regional accounts for airlines – Ajayi, Avonheli boss

In a bid to retain home money being stashed away in foreign accounts for aircraft acquisition by airlines, especially those in West Africa, there is need for aircraft manufacturers to establish accounts with banks in the region, to also make it easier for aircraft financing.
Oluwaseyi Aremu Ajayi, chief executive officer of Avonheli, a company that specialises in helicopter sales and services (Agusta, Bell, McDonnel Douglas and Sikorsky) and private jets supply, among others, also said Nigerian banks should rise to the occasion of aircraft financing, adding that it eventually pays off for them and the economy.
Speaking in interview with BuisnesDay, Ajayi noted that as a way of boosting the economy, Nigerian airlines may not need to deposit huge money in accounts abroad because they have ordered for aircraft while the money is being used by other countries if there is what he called ‘regional accounts’, say for airlines in West Africa.
“With this account, airlines and manufactures can rest assured that the money is still there while they wait for the aircraft to be delivered. Nigerian banks too can give airlines money to acquire aircraft, What I want from the Nigerian banks is that if they can buy these aircraft outright and give them to the airlines that want them.
“If it is for seven years’ payment, the bank tells you for instance that every month you pay $7,000 and the interest on it is three percent. Every month you keep paying that and for seven years you are done with the payment. What the U.S. company does is, if you want to buy an aircraft for instance $145 million, you spread it for seven years and if you don’t pay back, they collect the aircraft and the money you paid is gone.
“That is the agreement they all have and when they have that type of agreement with you, it pays off for Nigerian banks to finance and buy that aircraft, give you the same terms. Once Nigerian banks give you the same term, the Nigerian bank is not losing too, because they can also get the aircraft back and give it to us and we will sell the aircraft for them.
“For instance, you can get a passenger aircraft for about $145 million and if you get a full load on that aircraft like B777, you can make a million dollars. You just need to fly that aircraft 145 times. After 145 times flown, the engine life is still there and it is still probably new with the engine programme you have. A normal engine lifespan goes for about 15 to 20 years. I think it can still fly for another 145 times, even 500 times on that aircraft and you will get your money back as well as your profit back before you can resell it,” he said.
The Avonheli boss, who is also into maintenance, hangar and helipads construction, watercraft sales and pilot outsourcing, explained that the market for helicopter services in Nigeria is huge adding that almost every sector of the economy needs it for movement.
“The market for helicopter operations and services is there in Nigeria, it is used by many oil companies, government officials and even individuals and media houses need them apart from charter in recent times, that is why we have our partners in the U.S. to get us these things very quickly because they are members of international helicopters’ association; they can rally round to get you aircraf,t” he added.
On how the sector can fair better generally, Ajayi advised that there is need for the Central Bank of Nigeria (CBN) to reduce interest rate on lending adding airlines who will not normally fair well when they are made to pay huge interest on loans.


Article Accredited  :Business day

Business class: Etihad Airways takes guests to comfort zone

You probably must have been used to the sitting configuration of many international airlines’ business class if you are a frequent traveller, and then savour the experience you‘d never forget.
The experience continues as airlines try to outshine one another to gain more market share at the expense of high-paying travellers
That is what competition to get more customers can do; that is, putting the airlines on their toes anyway.
The Pearl Business Class of Etihad Airways is one favourite options right now, providing privacy when you need it and the ability to travel and talk with a partner if you desire. Etihad Airways award-winning Pearl Business Class is available on its A330-200 aircraft that flies daily between Abu Dhabi and Lagos.
The A330-200 aircraft sits a total of 262 guests and is configured to carry 22 guests in Pearl Business Class and 240 guests in Coral Economy Class.
The cabin seat provides a luxurious Poltrona Frau 6ft 1-inch, fully flat bed seat which features an 82-inch seat pitch with reclining function, adjustable headrest, footrest and lumbar support. Along with a privacy shell, the seat’s 1-2-1 configuration provides all guests with direct aisle access.
The Pearl Business Class flat-bed seats include noise-cancelling headsets and more than 650 hours of on-demand entertainment provided via individual 15-inch screens. With Etihad Airways’ in-flight E-Box system, guests can choose from a wide selection of movies and interactive games.
All seats also feature in-seat power sockets compatible with most major plug types and USB, Ethernet and audio jack sockets, providing increased connectivity options. Mood lighting and an in-seat massager are also available to enhance the guest’s experience and ease jet lag.
In the Pearl Business Class, the airline’s ‘Inspired Dining’ concept ensures the service is stylish, under-stated and attentive.
According to the airline’s management, guests can select from our extensive five-star ‘à la carte’ or ‘Kitchen Anytime’ menus, prepared by award-winning chefs - and an onboard food and beverage manager, hired from leading establishments worldwide, is exclusively dedicated to assisting our guests in selecting the right dish, and the perfect accompaniment to suit their mood.
To keep things fresh, new menus are introduced every two months to ensure that our regular passengers are provided with tasty alternative options on a regular basis. Each in-flight menu is tailored to the route, and typically includes at least one dish inspired by the destination, one “Taste of Arabia” dish, one vegetarian dish and one Western option.
As part of its commitment to raise the service benchmark, a number of additional enhancements have recently been introduced, including: new signature bread on board, inspired by Etihad Airways’ own in-flight chefs’ recipes, including Kraftkorn mushroom filled breads, cranberry breakfast breads and all new ‘country-style’ rustic breads; a sooner start of culinary service once airborne; introduction of a defined second meal service 90 minutes before landing on longhaul and ultra-longhaul routes and selection of international cheeses served on ceramic cheese boards; ew meal services, which allow guests to maximise their sleep, including early morning ‘ à la minute’ and light breakfasts, and evening ‘Express Supper’ and light meals. 
The cabin crew offer guests a range of designer and natural skin-care products from Korres, which includes Shea butter lip balm and basil lemon hand and body lotion, a dental kit, a care kit, ear plugs and pens.
“Our Pearl Business Class lavatories are also stocked with Korres basil lemon hand and body lotion and facial mist, allowing guests to freshen up during their flight. In addition, our new custom-made comforters are smartly packed together with socks and eyeshades to ensure our guest’s in-flight comfort is assured,” the airline says.
Etihad Airways provides its complimentary Etihad Chauffeur limousine service that creates a unique door-to-door experience for Pearl Business Class guests, with personal chauffeurs available at 28 Etihad destinations in 16 countries.
It has also made significant investments in providing its premium passengers with lounge facilities at major destinations across its fast growing global network.
The beautifully-appointed lounges feature a whole range of exclusive services that allow passengers to relax in style before their flight. These include soothing relaxation spaces, elegant fine dining areas, state-of-the-art business amenities, luxurious bathrooms with invigorating shower facilities, and family entertainment areas.
In addition to its signature First and Business Class lounges in Abu Dhabi, the airline has also established premium lounges in Dublin, Frankfurt, London, Manchester and Paris. Additionally, new state-of-the-art luxury lounges are planned for New York, Sydney and Melbourne.
From the moment of booking, Etihad Airways says it is committed to providing its guests with a remarkable travel experience on the ground and in the air.
Etihad Airways represents modern Arabia and its home, Abu Dhabi, while also drawing inspiration from the very best in five-star boutique hospitality from around the world. Guests travel in state-of-the-art seating designed for maximum comfort, use the latest in-flight entertainment systems and experience fine dining and impeccable service.

Article Accredited  :Business day

Air France-KLM unveils plans for Africa, other destinations

Air France-KLM management said it is working hard to meet its target in two years just as it said Nigeria is a very strategic market for the airlines.
The management, which said it has great plans to be closer to its loyal customers in Nigeria and other destinations, disclosed that the carrier would do more to satisfy its customers despite the challenge of financial difficulties it faced last year.
Christian Herpin, the airline’s general manager, made the disclosure in an interactive session with journalists in Lagos recently.
Herpin, who was in company of Cosmando Byarugaba, the airline’s commercial director (Nigeria, Ghana, Liberia and Sierra Leone), disclosed that the Charles De Gaulle Airport, Paris was the key to its success, coupled with its first class lounge, which he said they are very proud of.
The membership of the Sky Team Alliance, he noted, places the airline in pole position as the first choice airline to Europe and other destinations from Nigeria, hinting that Air France-KLM enjoys partnership with six other members in the country.
Herpin said Nigeria is a very strategic market for the airline, stressing that major airlines in Europe are now concentrating their operations on long haul services in Africa, Asia and Middle East.
“Despite the high cost of fuel hitting us in Europe, we increased our seat capacity by eight percent. That means, African market is growing and developing. Many investors are coming to invest. We don’t have this figure anywhere in the world except in China.”
Herpin said the airline’s load factor to Abuja and Port Harcourt has recorded a resounding success.
“Air France resumed operations to Port Harcourt and Abuja April last year and the load factor has been incredible. On KLM side, we just started our brand new World Business Class cabin with full flat seats, wide screen, beverages onboard with fantastic meals. Schipol Airport has always been top of the class for transit passengers.


Article Accredited  :Business day 

Thursday, 6 June 2013

RwandAir expands to West Africa

RwandAir, the national carrier of the East African country of Rwanda is set to offer five weekly flights between the Rwandan capital Kigali and Accra, Ghana as part of its West African expansion
strategy.
The carrier’s maiden flight to Accra is expected to touch down at the weekend. Accra becomes the 14th destination for the carrier and the second in West Africa after Lagos in Nigeria.
RwandAir Chief Executive Officer (CEO) John Mirenge in a statement said “the new schedule allows us to expand, add new destinations and develop our airline and the base airport as transit hub. We will be welcoming many more visitors to our country.”
RwandAir has chosen to operate the Boeing 737-800NG aircraft fitted with Sky Interior cabin design (unique in Africa) and State-of-the-art in-flight entertainment, Ventures Africa reports. The 154-seat aircraft is one of two that were purchased in 2011 and makes daily flights to Dubai and Johannesburg via Kigali. It also serves the Lagos-leg with five weekly flights.
The airline began operations 10 years ago and has been dubbed one of the fastest-growing carriers on the continent, with passenger numbers growing in double-digits every year.
In December of 2012, the airline had reached over 400,000 passengers a year. Rwanda, its flag country, is also one of the Africa economies that have been recording praiseworthy growth over two decades
after the 1994 genocide against the Tutsis that claimed world attention.
RwandAir is famous for conveniently connecting passengers through Kigali International Airport. Still relatively small in size, the airport and the airline are able to provide seamless transfers and a much more personalised service to Entebbe, Nairobi, Dubai, Johannesburg, Dar es Salaam, Bujumbura and many more.
The airline also plans to expand its network further into the sub-region, and will soon unveil Douala in Cameroon and Juba in South Sudan to bring the destination to 16.


Article Accredited
:Business day